Shipping Policy

Methods/speeds

We offer the following shipping carriers and speeds:

  • USPS First Class
  • FedEx Ground
  • FedEx Express Saver
  • FedEx 2Day
  • FedEx Priority Overnight
  • FedEx Standard Overnight
  • FedEx International Ground
  • FedEx International Economy
  • FedEx International Priority

Whether a carrier or speed is available depends on your shipping location and the products in your shopping cart (e.g. long-life lithium metal batteries cannot ship by air, and ground service is unavailable for overseas ship-to locations).

Please note we may ship your items using a comparable or a faster method than on your order (e.g. USPS Priority Mail instead of FedEx Ground to a residence, or FedEx 2Day instead of FedEx Express Saver). We will not use a slower method than on your order unless requested or confirmed by you.

Pricing

Your price for shipping depends on your shipping location and the products in your shopping cart. For your convenience, we do not require you to create an account or enter your contact information (e.g. email address) to view the shipping rates available for the items in your shopping cart. On the Cart page, enter your country, state/province/territory, and ZIP/postcode, and your shipping options and prices will populate automatically.

Handling time

We make every effort to ship your order within 1 business day of order placement. This may fluctuate depending on product availability and the time of day the order is placed. If we know your order will not ship within a few days, we will contact you with a ship date or lead time.

Transit time

Unforeseen circumstances (e.g. weather events, COVID-19) occasionally may delay the delivery of your order. Although we hope this never happens, we unfortunately have no control over the shipment once it is picked up by the carrier.

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