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Cradlepoint Co-Term Renewal Enterprise Cloud Manager + CradleCare Support (incl. 24x7 Tech Support & Extd.Hardware Warranty) Agreement

ECM-PRIME and Additional Support for CradlePoint Routers



MSRP $104.00 - Save $0.00 (0.00%)
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CradlePoint Enterprise Cloud Manager PRIME
  • Centralized management of CradlePoint devices via WAN
  • WAN access over both 3G/4G and wired Ethernet connections
  • Remote device monitoring and configuration
  • Configuration for user-defined groups and individual devices
  • Firmware updates to devices or groups of devices
  • Group management to automate configuration and firmware
  • User management to provide read only or full access subaccounts
  • Location-based information for routers
  • Email alerts of devices offline, modem events, and data usage
  • Pull reports on device or group statistics
  • Secure, redundant, and highly-scalable cloud service with device authentication using encryption protocols
  • HTTPS certificates between server and browser interface
  • Authenticated user accounts and passwords
  • Devices easily and securely registered to management accounts
  • Open JSON web service API allows integration with network management systems and custom applications
CradleCare Support FEATURES
  • Router firmware upgrades & bug fixes
  • Modem firmware upgrades
  • Qualified 24x7 technical phone support
  • Support Response SLA
  • Extended hardware warranty with next business day replacement (max 5-yrs from purchase of hardware)
  • Assigned Enterprise Support Engineer (for deployments of 50 routers or greater)
  • Enterprise engineering resources for network design and best practices implementation—as your needs evolve
  • Priority consideration of future feature requests and beta trials
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